I do not trust them — and think you shouldn’t either. And when I see these kinds of anti-consumer practices, I like to let other people know about them. Maybe this post will save you some money, or at least make you a smarter consumer. My goal is to prevent more people from getting scammed by companies that definitely do not put the consumer first.
Please do not use Mojo Marketplace. They use deceptive links that try to get people installing WordPress, to pay for an “expert install”.
HostGator, the web hosting provider I currently use, is promoting this. In the past, they had a button you could push that would ask you five questions to install WordPress.
WordPress prides itself on a very simple 5 minute install, that is one of the easiest installs I have ever seen in my over 30 years in the software business.
Using MoJo for a WordPress install is like buying a $100 pizza with white glove delivery. You have to be really naive and out of touch to do this — but vendors know they can prey upon uninformed consumers by getting them to buy things they do not need.
IMHO, the best advice you can give to someone getting started with WordPress is to setup a free account at WordPress.com and push a few buttons. You are reading this post on a free WordPress site!
Here is the screen I see when trying to install from Control Panel or QuickInstall on HostGator:
At the top, you see where you put in the domain and directory for the install. Whatever you do, the next button do not become active. Hostgator took the one click install off the options they easily offer their customers! I started a chat with support and they were nice enough to do the one click install, from their end. It took less than 2 minutes to finish.
I could do a manual install, documented here : https://www.hostgator.com/help/article/how-to-install-wordpress-manually
Here is an example of an install script written in php:
Search for something like “is there a php script to install wordpress” and you will see lots of examples.
The install of WordPress has been automated by a lot of folks. Here is a script that uses bash from the Linus command line: https://gist.github.com/bgallagh3r/2853221
It is not in Hostgator’s interest to force users to do there own install of WordPress. They could install old versions with known security holes etc. But, they want to sell you the “Expert Install” by the Mojo Marketplace people. They want to charge $99 dollars for typing in Site Title, First Name, Last Name, and admin email, and pushing a button. Shame on HostGator, shame on the Mojo Marketplace.
For $399 they offer:
Are they serious? There are hundreds of free themes that you can install with one click. When you install your theme, you get a working site, Site Backup is as simple as Tools – Export. There are free WordPress Site security plugins like the ones listed here: https://www.tripwire.com/state-of-security/featured/5-best-wordpress-security-plugins-to-keep-your-site-secure/
It is really disingenuous of HostGator and the MoJo people to do this. Managing a WordPress site is not difficult; however, its not without some work. Creating content and designing an appealing site takes time. The add-ons you can (and should include), such as SEO and Site Security are not trivial, but installing them is. A lot of WordPress add-ons have free versions. Having these trivial tasks done for you, really does not get you very far.
When you buy shared hosting, the most popular setup is a LAMP stack. Linux, Apache, Mysql and Php. Setting up your own LAMP stack use to be a little tedious. Ubuntu has a one click install for it now. Installing WordPress on LAMP has been automated. Bitnami offers an automated WAMP (inset Windows for Linux) with one click and you can add on WordPress for another click.
There are real heroes in the open source movement. They are the software engineers who create these one click installable products like the LAMP Stack and WordPress. They are the volunteers that offer support and help in so many ways.
Maybe you can think of a few choice words for someone who tries to sell you what other hard working people give away for free — and pricing it at a not insignificant amount of money.
What MoJo says:
Those deceptive links you are referring to are for our installation packages that not only include the free WordPress installation, they include a theme, a theme install, a full demo set up of the theme the customer chooses, a backup plugin that saves content on a daily back up, full site security to protect a WordPress site from Adware, malware, and spyware, SEO services, as well as 30 days help from our WordPress experts to help customers become more proficient using their dashboard. The installation itself is free, and we offer installation of WordPress instructions over the phone. They are not required and are completely optional.
Let us see how truthful they are:
Free; but they say, install for $99.
They don’t say you get support.
They say it’s optional, but, on HostGator, you have to go through hoops.
This is not the kind of thing that would make me trust them. It raises warning flags.
My Bottom Line Advice
If you need a lot of help doing computer related things, hire your own consultant, someone who can steer you clear of these predatory practices. I charge a sliding scale. My rate for commercial entities is $35 per hour. If you give me $399, you will get real value.
I set up these WordPress based sites:
I helped my wife with these:
I am working on this: